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policy, customer service, RMA, authorization, return, receive, ship, credit, inspection, sort, test, refurbish, resell, inventory management, benchmark, key performance indicator, best practices, Tips, outsource

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Reduce Your Reverse Logistics Costs by Improving Your Returns Authorization Processes
Are you treating your customers too well? Will you let them return anything just to ensure you maintain your happy customers? Will your Reverse Logistics group accept any returned goods without question? Do you think you are handing out credits far too often?

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